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Mapping: Support Information

 

Seiler’s commitment to our customers extends well past the time of sale. Please contact our mapping technical support for answers to your technical questions. Technical support is available for those who a Seiler Mapping Support Agreement, have been through a Seiler training class, have warranty questions, or have hardware or software that is not performing as expected. It is not designed as a substitute for training or field experience. For training options, please visit our training page. If you want to register new product or review your existing registered product, please visit the Trimble Registration Page.

Doug Anderson
Jay Riester
Mapping Technical Support
Trimble Mapping Hardware, TerraSync, Pathfinder Office, CartoPac
Toll-Free: (800) 489-2282 x 321
Direct: (314) 218-6321
Cell: (314) 302-9401
Fax: (314) 968-9217
Doug Anderson
Mapping Technical Support
ArcPad, GPS Analyst, TerraSync, Pathfinder Office, Pocket Designer/Collector
Office: (317) 545-7090 x30
Toll Free: (800) 533-2280 x30
Cell: (317) 910-1081
Fax: (317) 545-7093

 

CLICK HERE FOR IMPORTANT WAAS UPDATES
FOR ALL TRIMBLE MAPPING UNITS!

GENERAL GPS TOPICS
Resolving GPS Accuracy Concerns
H-Star (Subfoot) Technology Explained (Trimble White Paper)
H-Star (Subfoot) Processing Tips
Understanding the Evolution of Datums
   

Hardware Support Notes:
 
Software Support Notes:
 


General Support Documentation:
Trimble Mapping Product Compatibility List
Current Trimble Mapping Software Versions
Using the Geo2003 (black cradle) with a USB 2.0 connection
Daylight Savings Time Change Update
Free Update to Pathfinder Office v3.1 to Accommodate New Satellite
Beacon Station List
Beacon Coverage Map
Global Reference Station List
NGS/CORS Website
Finding an NGS Survey Marker
WAAS Update for all Trimble Receivers
WAAS Description and General Information

Please click on the links below to view the Trimble or ESRI support documentation for your product:

Hardware Links:
GeoXH
GeoXT
GeoXM
Nomad
Recon
Ranger
GeoBeacon
ProXH
ProXT
ProXRS
ProXRT
Pathfinder XB
Pathfinder XC
Juno
 

Field Software Links:
Terrasync
ArcPad Download
ArcPad Links
ArcPad Discussion Forum
GPSCorrect
CartoPac Enterprise
GPS Controller
GeoBeacon Controller

Office Software Links:
Pathfinder Office
GPS Analyst
Data Transfer
TrimPix
Trimble Planning Software
ActiveSync v4.5 download
Windows Mobile Device Manager (Vista)

 

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